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What happens if my payment fails?
Where do I go to login?
How do I change a payment date?
Forgot PIN / Password
What are the fees?
Why have I been charged a particular fee?
What is a 'DDR'?
Merchant requested payment update
Have I completed my account?
How do I know what I have paid?
Email vs mobile number login
Can I add more than one payment method?
Why am I getting a payment request sms or email to set up my payments?
How do I cancel a payment agreement?
How do I check that my agreement has been cancelled?
My payment was due on a specific date but I received a decline message numerous days later
Why aren't my other recurring payments showing up in Paypa Plane?
How do I change the amount on an existing payment agreement?
Security code vs PIN
Is my payment information secure?
What payments are scheduled?
How do I update my payment method?
Why do I see an 'update' prompt when I login
What happens if I change my mobile number?
What is a 'Grace Period™'?
Blank screen after logging in - no payment agreements showing
I have received a message with a strange URL/website link "https://p.paypaplane.com"
I did not agree to this payment
I believe there has been an incorrect amount withdrawn
Changed payment method didn't work
What is a 'payment request'?
Frozen screen - cannot progress
Constant load 'spinner' showing