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Merchant Articles
Merchant Articles
Customer Articles
Merchant Articles
What do the different payment statuses mean? - Pending, Suspended, In Care etc
Fee Definitions - Merchant Payable:
Fee definitions - Customer Payable
General definitions
How do I pause a payment agreement?
What is an Entry Agreement?
In Care Actions
How do I process a refund?
How do I integrate Xero with Paypa Plane?
How do I integrate my Square account with Paypa Plane?
Customer unblocked their card but payment still failed?
How to set, edit and waive Customer Fees.
How do I create and send a new payment agreement to a Customer?
How do I upload Terms and Conditions for Customers to agree to?
How do I archive a pending agreement?
How do I archive a Customer?
How do I view/edit a Customer?
How do I create a payment template?
How do I book a recovery?
How do I create a new Customer?
How do I view test data?
How do I merge Customer's for duplicate listings?
How do I make changes to an existing agreement?
What is a 'payment request'?
What does my Customer see after I send them a payment request?
Payment was also processed by another payment provider
How do I resend the payment request text or email?
Using test payment requests
How do I add an external payment?
How do I cancel a Customer's agreement?