1. Help Center
  2. Customer Articles

Blank screen after logging in - no payment agreements showing

Whilst we have tried to accommodate all user types, some older model phones won’t automatically open a link to the correct page. But don’t worry!

All payment invitations are accompanied by an email containing your unique payment invitation link. This email will be sent to the address you provided to the business that has requested payment from you. Follow this link from your computer and you can complete your invitation to pay.

If you’re unsure of the email account you provided get in touch with the business who is requesting payment. If you cannot see an email from Paypa Plane check your junk mail folder.