1. Help Center
  2. Customer Articles

Forgot PIN / Password

We all get forgetful sometimes so if you cannot remember your PIN simply follow the PIN reset process.  The PIN reset process may require you to locate 3 characters/digits from code on your last transaction (in your bank environment /  bank statement).  If you still cannot login after following this process, send us an email at support@paypaplane.com and one of our team will be in touch as soon as possible.