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Frozen screen - cannot progress

The best way to use Paypa Plane is by downloading our App (available for both Apple and Android) on your mobile.

You can log in online if you wish, we recommend using Google Chrome as your web browser and, ideally, on the latest software version of your device.

If you are experiencing difficulty loading any page of Paypa Plane, please check that your device is up to date.

If you're using Paypa Plane as recommended and are still finding difficulty loading a particular screen, let us know by email: support@paypaplane.com