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How do I cancel a payment agreement?

For security reasons, the Paypa Plane website or app does note facilitate the cancelling of agreements between Customers and Businesses, as the agreement is between you and them.

It is important that you contact the business you have the payment agreement with in order to discuss any cancellation requests. Their phone number can be found in the 'Agreement Details' section of your agreement.

Paypa Plane can place your payments on hold while you finalise arrangements with the business with which the agreement is in place if required, however Businesses should be contacted first, as ultimately the cancellation decision lies with them.